Know a customer's leaving while you can still save them.
We set up early-warning monitoring on one customer cohort — usage, engagement, and support signals — so you hear a renewal is at risk weeks ahead, not when the cancellation email lands. Live within 14 days.
$49 / month · No long-term contract
Built to get real work done — not just show you a demo
The problem
By the time a customer cancels, they decided to leave weeks ago.
Churn is a surprise you find out about too late
The cancellation email is the end of a story that started weeks earlier — a customer quietly stopped logging in, stopped getting value, and stopped caring. You just never saw it.
Save attempts after they've quit don't work
Once someone's asked to cancel, a discount rarely changes their mind — they've already moved on. The window to save them was open weeks ago, when you weren't looking.
Enterprise retention software isn't built for you
The tools that do this well cost tens of thousands a year and are aimed at big customer-success teams. A business your size is left watching a spreadsheet, or nothing at all.
The solution
We set it up, connect it, and run it on your real work.
No dashboards to learn, no long build. We hand-build your workflow, connect it to the tools you already use, and go live — then report on exactly what it's producing.
Payment & pick a cohort
You get started and choose one customer cohort to monitor first.
Build & connect
We connect the signals that matter for your product and set the thresholds that mark an account at risk.
Go live
At-risk accounts start surfacing weeks ahead of renewal, ranked by who to reach first.
What changes for you
Watches the signals that predict churn — usage drop-off, silence, support friction
Flags at-risk accounts weeks before renewal, while a save is still possible
Ranks who to reach out to first, so limited time goes to the accounts that matter
Why Suprema
Better than the usual tool — by design
Most tools make you sit through a demo, sign a contract, then run the software yourself. We do the opposite.
The usual tool
- ✗You install it, learn it, and run it yourself
- ✗Book a demo and wait for a sales call just to see a price
- ✗Locked into a long annual contract
- ✗Generic software you have to bend to fit your business
- ✗One more dashboard for your team to check every day
Suprema
- ✓We build it and run it for you — nothing to operate
- ✓See the exact price and start today — no demo, no calls
- ✓One simple monthly plan — cancel any time
- ✓Built by hand around how your business already works
- ✓You just get a short weekly report on what it did
Everything included
What you get
Watches the signals that predict churn — usage drop-off, silence, support friction
Flags at-risk accounts weeks before renewal, while a save is still possible
Ranks who to reach out to first, so limited time goes to the accounts that matter
Turns 'why did they leave?' into 'here's who's about to' — before it happens
Weekly report on at-risk accounts, saves, and cohort health
Pricing
We prove it on one real cohort first, so you see the early warnings it surfaces before rolling it wider — and there's no long-term contract, cancel any time.
Your monthly plan
About $1.63 a day · first month billed today, then it renews
Everything included
- ✓Watches the signals that predict churn — usage drop-off, silence, support friction
- ✓Flags at-risk accounts weeks before renewal, while a save is still possible
- ✓Ranks who to reach out to first, so limited time goes to the accounts that matter
- ✓Turns 'why did they leave?' into 'here's who's about to' — before it happens
- ✓Weekly report on at-risk accounts, saves, and cohort health
Done for you. Our team builds it and runs it — there's no software for you to set up or operate.
Limited capacity — Every setup is tuned by hand to your product's real signals, not a self-serve signup — so we only take on a few businesses at a time.
Prefer to ask a question first?
Takes 30 seconds. We reply within one business day. No spam, ever.
Frequently asked
What signals do you actually watch?+
Whatever predicts churn for your product — typically login and usage drop-off, falling engagement, and support friction. We agree the signals and thresholds with you during setup so the alerts fit your business, not a generic model.
What do you need to connect to?+
Read access to wherever your usage and customer data lives — your app's analytics, billing, and support tools. We only read signals; we never message your customers on your behalf.
What do we do with an at-risk flag?+
That part stays human and yours — a call, a check-in, a fix. The system's job is to tell you who and when early enough that reaching out still works. You decide the save play.
Stop doing it the slow way.
Order today and it's live on your real work in days — not a demo, not a maybe.